Privacy Policy

Arrowhead Point RV Park, LLC (aka AHP) and its company representatives respect your privacy and will do their best to earn and keep your trust. This privacy policy identifies how we collect, use, and protect the personal information you provide to us when you visit the AHP www.arrowheadpointrvpark.com website, and other websites owned and controlled by AHP located in the U.S. It does not apply to information that we may collect by other means. By entering an AHP website you agree to this Privacy Policy. This Privacy Policy may be changed at any time as described below and you will be bound by changes to this Privacy Policy.

How will you know if we change our Privacy Policy?
We may change this Privacy Policy at any time, and we encourage you to review it regularly. If we make any material changes in the way we collect and use personal information going forward, we will indicate those changes in an updated version of the privacy policy.

Information you provide
You are not required to provide any personal information to have general access to the AHP websites, however, to access certain information, features or services, you may be required to provide personal information. AHP only gathers personally identifiable information, such as names, addresses, e-mail addresses, etc., when a visitor voluntarily submits the same, including through activities or postings at the website. AHP collects personal information through this website when you make an online reservation at our property, purchase a gift certificate, opt into the E-News, respond to blog posts, post a video, submit a comment in connection with any interactive forum offered on the website or send us an inquiry for information. This information may include name, address, phone number, email address, password, and credit card information. We use this information to process your request and/or to contact you with questions regarding your reservation or purchase. We may also use this information to send you information about discount offers and other special promotions at AHP. In addition, we do not share your name, address, email address or phone number with any of our trusted marketing partners. You will have the opportunity at the time you make your reservation to indicate that you do not wish to receive promotions, or in response to any email promotion that you receive. We may also use such information and other information that we obtain from your use of the website, to respond to your questions or comments, to resolve disputes, to contact you, when necessary, in connection with the operation of the website, to address problems at the website and to enforce our Terms and Conditions. Please note that information that you voluntarily provide in public portions of the website is not protected information and such information could potentially be collected and used in ways which we cannot control. In addition to using your information as described above, if you opt-in we may also occasionally send you e-mail and/or SMS text announcements regarding special promotions and other information we believe will be of interest to you. You may opt-out of receiving the mailings or any other e-mails that we send to our mailing list by using the “unsubscribe” feature in any e-mail you receive from us.

Browser Level Information
AHP web servers automatically collect information about a visitor’s IP address, browser type and referrer by reading this information from your browser. This information is collected in a database and used to help us recognize you each time you return to one of our websites. It is also used in an aggregated, anonymous manner–in our internal analysis of traffic patterns within our website. This information is automatically logged onto by most websites.

Information About Third-Party Cookies
AHP may use cookies, web beacons, or other passive tracking tools to collect information about your visit to our websites and to track the effectiveness of our online marketing. This data is used for promotional and marketing purposes only and the data we gather, along with the reports we generate, do not recognize any personal information specific to you, or your individual computer. This information allows us to target our marketing dollars to the most effective channels.

If this practice is of concern to you, the “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

In addition to the cookies AHP delivers to your computer or mobile device through this Site, certain third parties may deliver cookies to you for a variety of reasons. For example, we use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Sites. To learn more about Google Analytics, click here. Other third parties may deliver cookies to your computer or mobile device for tracking your online behaviors over time and across non-affiliated websites and/or delivering targeted advertisements either on this Site or on other websites. You have choices about the collection of information by third parties on our Sites. For example, if you don’t want information about your visit to this Site sent to Google Analytics, you may download an Opt-out Browser Add-on by clicking here. Please note that the Add-on does not prevent information from being sent to AHP. In addition, if you would like to opt out of having interest-based information collected by certain entities during your visits to this Site or other websites, please click here. You will be directed to an industry-developed website that contains mechanisms for choosing whether each listed entity may collect and use data for online behavioral advertising purposes. It may be that some of the third parties that collect interest-based information on this Site do not participate in the industry-developed opt-out website, in which case the best way to avoid third-party tracking of your online behaviors may be through your browser settings and deletion of cookies.

How We Use Your Information
Generally, we use the information we collect through this Site:

• to provide the information, products and services you request;
• to provide you with effective customer service;
• to notify contest winners, determine eligibility, and award prizes;
• to provide you with a personalized experience when you use this Site;
• to contact you with information and notices related to your use of this Site;
• to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
• to invite you to participate in surveys and provide Feedback to us (in accordance with any privacy preferences you have expressed to us);
• to improve the content, functionality and usability of this Site;
• to better understand your needs and interests;
• to improve our products and services;
• to improve our marketing and promotional efforts;
• for security, credit or fraud prevention purposes; and
• for any other purpose identified in an applicable Privacy Notice, click-through agreement or other agreement between you and us.

How We Handle Your Information
With Third–Party Vendors. AHP does not share information collected through this Site with third-party vendors who act for us or on our behalf. For example, we may use third-party vendors to design and operate this Site; to conduct surveys; and to help us with our promotional efforts. These third-party vendors may need information about you to perform their functions. All such service providers are bound by contract to refrain from using the personally identifiable information we collect from you for any purpose other than providing the service to Arrowhead Point RV Park, LLC.

With Other Users of this Site. You may be able to submit User-Generated Content on or through this Site. Similarly, User-Generated Content that you post on our Facebook page or other social media platforms may automatically appear on this Site using functionality made available by those third-party platforms. In this Policy, “User-Generated Content” or “UGC” refers to content that you post using social networking tools and that does not constitute “Feedback.” Any personal information contained in UGC can be read, collected, or used by others. In addition, we may use UGC you submit for advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the content for such purposes. Therefore, you should have no expectation of privacy with respect to UGC you submit on or through this Site.

With Third-Party Social Media Platforms. We may provide functionality on this Site that allows you to automatically post information about the actions you take on this Site to a third-party social media platform (such as Facebook or Twitter). If you choose to take advantage of this functionality, people with access to your profile on the third-party platform may be able to see the actions you have taken—for example, the comments you have posted or the items you have purchased. Thus, you should have no expectation of privacy in those actions. Further, if you choose to link your profile on this Site with an account on a third-party social media platform.

With Other, Carefully Selected Business Partners. From time to time, we may partner with third parties to sponsor contests or other promotions, and we may use the information you submit to us to participate in the contest or take advantage of the promotion. Before doing so, however, we may offer you the opportunity to “opt- out” or “opt-in,” as required by applicable law. If you do not opt-out, your Personal Information could become permanently subject to the information use and practices of the third party, and the third party will not be restricted by this Privacy Policy with respect to its use and further use of your Personal Information.

In aggregate or de-identified form. We use information collected through this Site to create a compiled, aggregate view of usage patterns. We may use aggregate information with third parties, so they can better understand our user base. We may also use with third parties, information about how individuals use this Site, but only on a de-identified basis (“Individualized Data”). Individualized Data is not personally identifiable, but it does reflect the usage patterns of a Site user, as opposed to Site users collectively. We may provide basic demographic information (gender and age) in conjunction with providing Individualized Data.

As Part of a Business Transfer. Your information may be transferred to a successor organization if, for example, we transfer the ownership or operation of this Site to another organization or if we merge with another organization. If such a transfer occurs, the successor organization’s use of your information will still be subject to this Policy and the privacy preferences you have expressed to us.

To Comply with Laws and Protect Our Rights and the Rights of Others. We may disclose your information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order, or a subpoena. We may also disclose your information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of this Site; or to protect our rights, and property or the rights, property, or safety of our users or others.

As Described in a Privacy Notice or click-through agreement. We reserve the right to disclose your information as described in any Privacy Notice posted on a page of this Site where you provide that information. By providing your information on that page you will consent to the disclosure of your information as described in that privacy notice. We also reserve the right to disclose your information as described in any click-through agreement to which you have agreed.

Mobile information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How is personal information protected?
AHP maintains security measures, such as firewall, limited access, and SSL encryption technology, designed to protect against loss, misuse, and alteration of visitor information collected by AHP through its websites.

Short Message Service (SMS) Privacy Policy
We will not share or sell subscriber information with 3rd parties for their direct marketing purposes

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By selecting the Check Box On The Bookings Check Out Page, Guests Agree To Receive Marketing SMS.

Guests may receive a SMS prior/during/after their stay with us; Message Frequency Varies.

Standard message and data rates may apply. Reply STOP to Opt Out

How can I opt out of receiving future communications?
You may opt out of receiving communications from us at the time you make your online reservation. In addition, you may request to be removed from our marketing database at any time by contacting us at: info@arrowheadpointrvpark.com

Online Collection of Information from Children Under 13
What information is collected online from children under 13 and how is it used? Currently, no personal information is being collected.

If you have questions about this privacy statement, contact: https://arrowheadpointrv.com/contact/. If you have questions about, or your reservation/camping accommodations, please contact: Arrowhead Point RV Park, LLC., Attn: Reservations Department, 755 SW Hwy 54, Osceola, MO 64776. Phone: 417-876-3016

Children’s’ Privacy: Policies for Users Under Age 13
We do not knowingly collect or maintain personal information from children under the age of 13 on the site, except for the limited circumstances described below. In the event a child under the age of 13 submits a question to us on the site and identifies her or his age, we may use the child’s email address for the sole purpose of responding to the child’s question on a one-time-only basis. However, we will not use the child’s email address to contact the child and we will delete it from our records once we have responded.

Your California Privacy Rights
If you are a California resident, California law allows you to request information regarding certain categories of personally identifiable information (for example, but not limited to, your name, postal address, and e-mail address) that AHP may have disclosed to other businesses in the prior calendar year for the other businesses own direct marketing purposes. You may make a request for this information once each calendar year. To make a request, contact: Arrowhead Point RV Park, LLC., 755 SW Hwy 54, Osceola, MO 64776. Phone: (417) 876-3016 with your “Request for California Privacy Information.” You must give us enough information so that we can locate your file. We will send the information covered by California law to you via the mail address from which the request was made.

Terms and Conditions

BY USING ARROWHEAD POINT RV PARK, LLC. (AHP) WEBSITE WWW.ARROWHEADPOINTRVPARK.COM (THE “SITE”), THAT LINK OR OTHERWISE RELATE WEBSITE, YOU AUTOMATICALLY AGREE TO AND SHOW THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND CONDITIONS (THE “AGREEMENT”). YOUR CONTINUED USE OF THE SITE INDICATES YOUR CONTINUED ACCEPTANCE OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ABIDE BY THESE TERMS AND CONDITIONS, YOU MAY NOT USE THE SITE. THIS AGREEMENT IS SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. ALL RIGHTS TO USE THE SITE ARE GRANTED ON THE CONDITION THAT SUCH RIGHTS ARE FORFEITED IF THE USER FAILS TO COMPLY WITH THE AGREEMENT. YOU MAY NOT SUBMIT PERSONAL INFORMATION TO THE SITE IF YOU ARE UNDER THIRTEEN (13) YEARS OLD, AND IN SOME INSTANCES, YOU MUST BE AT LEAST EIGHTEEN (18) YEARS OR OLDER. AHP MAY DISCONTINUE OR MAKE CHANGES IN THE INFORMATION, PRODUCTS, OR SERVICES DESCRIBED IN THE SITE AT ANY TIME WITHOUT PRIOR NOTICE TO YOU AND WITHOUT ANY LIABILITY TO YOU. AHP RESERVES THE RIGHT TO TERMINATE ANY OR ALL SITE OFFERINGS OR TRANSMISSIONS WITHOUT PRIOR NOTICE. FURTHERMORE, BY OFFERING THE SITE AND INFORMATION, PRODUCTS OR SERVICES VIA THE SITE, NO DISTRIBUTION OR SOLICITATION IS MADE BY AHP TO ANY PERSON TO USE THE SITE OR SUCH INFORMATION, PRODUCTS, OR SERVICES IN ANY JURISDICTIONS WHERE THE PROVISION OF THE SITE AND/OR SUCH INFORMATION, PRODUCTS, OR SERVICES IS PROHIBITED BY LAW.

License Agreement
Subject to the terms and conditions of this Agreement, AHP grants User a limited, revocable, non-exclusive, and non-transferable license-at-will (the “License”) to use the Site for its intended purpose for your own non-commercial use to upload content required and/or permitted by the Site and these Terms and Conditions. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance of any content of the Site is strictly prohibited. We do not grant any license or other authorization to any of our trademarks, logos, trade names, service marks, other copyrightable material, or any other intellectual property by including it on the Site. Nothing in this License will entitle User to receive from AHP hard-copy documentation, technical support, telephone assistance, or updates to the Site. AHP may terminate this Agreement at any time, for any reason or no reason, with or without notice, and without any obligation to User. Upon termination, the User agrees to immediately cease using the Site.

Restrictions
User may not: (i) modify, revise, translate or create any derivative works of the Site or supporting documentation; (ii) decompile, reverse engineer, disassemble or otherwise attempt to derive the source code for the Site; (iii) redistribute, sell, rent, lease, sublicense, or otherwise transfer rights to the Site; or (iv) remove or alter any proprietary notices, legends, symbols or labels in the Site, including, but not limited to, any trademark, logo, copyright, or Proprietary Rights
Title, ownership rights, and intellectual property rights in the Site, its content, and all copies thereof shall remain in and with AHP, its licensors and/or its assigns. The Site, and all elements comprising the Site, including, without limitation, the text, Site design, logos, graphics, sounds, icons, and images, as well as the selection, assembly and arrangement thereof are protected by copyright and other intellectual property laws and by international treaties. All trademarks, service marks, trade names, trade dress, logos, designs, and sounds associated with the Site are owned by AHP or third parties that have authorized their use.
BY SUBMITTING WRITTEN MATERIALS, PHOTOGRAPHS AND/OR OTHER MATERIALS (COLLECTIVELY, “MATERIALS”) TO THE SITE, YOU HEREBY IRREVOCABLY TRANSFER TO AHP ALL RIGHT, TITLE, AND INTEREST IN AND TO THE MATERIALS. IN THE EVENT THAT THE RIGHTS, TITLE, AND INTERESTS IN THE MATERIALS CANNOT BE TRANSFERRED, YOU HEREBY GRANT TO AHP PARTIES (AS DEFINED BELOW) A PERPETUAL, EXCLUSIVE, WORLDWIDE RIGHT TO USE THE MATERIALS IN ANY AND ALL MEDIA, WHETHER NOW KNOWN OR LATER INVENTED, WITHOUT LIMITATION. YOU RELEASE AHP FROM ANY CLAIMS OR LIABILITIES ARISING FROM THE MATERIALS AND WAIVE THE RIGHT TO PURSUE ANY CLAIM AGAINST AHP ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE SITE, AND/OR THE MATERIALS.

User Conduct
You agree not to use the Site, or any results from your use of the Site, to:

• Upload, transmit or communicate any data that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
• Harm minors in any way;
• Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
• Forge headers or otherwise manipulate identifiers to disguise the origin of any data transmitted to other users;
• Upload, transmit, access or communicate any data or information that you do not have a right to transmit under any law or under contractual or fiduciary relationships;
• Upload, transmit, access or communicate any data that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
• Upload, transmit or communicate any data that contains software viruses, or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  Intentionally or unintentionally violate any applicable local, state, national or international law, including any privacy laws of any applicable jurisdiction;
  “Spam”, “stalk” or otherwise harass another;
• Collect or store personal data or other information about other users or non-users; and/or
• Intentionally make available spoofed files or files with information designed to misidentify the actual content of the file.

We have no obligation to monitor Materials provided by users of the Site. You acknowledge and agree, however, that we do retain the right to monitor and approve the Materials and to disclose any information as necessary or appropriate to satisfy any law, regulation, or other governmental request, or to protect Arrowhead Point RV Park, LLC., the Site or users of the Site

Links to Other Sites
Links to non- AHP websites may be provided, in which case they are provided solely as pointers to information on topics that may be useful, and AHP does not control over the content on such non- AHP websites. If you choose to link to a website not controlled by AHP. AHP makes no representations, warranties, promises, or guarantees, either express or implied, concerning the content of such non- AHP website, including the accuracy, completeness, reliability, or suitability of such site for any particular purpose, nor does AHP represent, warrant, promise, or guarantee that such site or content is free from any claims of copyright, trademark, or other infringement of the rights of third parties or that such site or content is devoid of viruses or other contamination. AHP does not represent, warrant, or promise, or guarantee the authenticity of documents on the Internet. Links to non- AHP sites do not imply any endorsement of or responsibility for the opinions, ideas, products, information, or services offered at such sites, or any representation regarding the content at such sites.

Notices of Claimed Infringement
If you believe that your work has been copied and is accessible on the Site in a way that constitutes copyright infringement, please provide the following information in writing to AHP Park’s Agent named below:

• an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
• a description of the copyrighted work that you claim has been infringed;
• a description of where the material that you claim is infringing is located on the Site;
• your address, telephone number and email address;
• a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and
• a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

AHP Park’s Agent for notice of claims of copyright infringement can be reached at: Arrowhead Point RV Park, LLC., 755 SW Hwy 54, Osceola, MO 64776.

Disclaimer of Warranty
THE SITE IS PROVIDED ‘AS IS’ AND ON AN “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES THAT IT IS FREE OF DEFECTS, VIRUS FREE, ABLE TO OPERATE ON AN UNINTERRUPTED BASIS, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SITE IS WITH USER. SHOULD THE SITE PROVE DEFECTIVE, USER ASSUMES THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. NO USE OF THE SITE IS AUTHORIZED HEREUNDER EXCEPT UNDER THIS DISCLAIMER. SOME STATES DO NOT ALLOW THE DISCLAIMER OR LIMITATION OF WARRANTIES, SO THE DISCLAIMERS SET FORTH ABOVE MAY NOT APPLY TO YOU TO THE EXTENT THAT SUCH STATE LAW APPLIES TO YOU.

Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AHP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBCONTRACTORS, REPRESENTATIVES, AFFILIATES, AND SUPPLIERS (COLLECTIVELY, THE “ARROWHEAD POINT RV PARK PARTIES”) BE LIABLE TO USER FOR DAMAGES OF ANY KIND, INCLUDING ANY GENERAL, SPECIAL, PUNITIVE, DIRECT, INDIRECT, COMPENSATORY, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SITE, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, DATA BEING RENDERED INACCURATE, LOSSES SUSTAINED BY USER OR THIRD PARTIES, A FAILURE OF THE SITE TO OPERATE WITH ANY OTHER PROGRAMS, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF, AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. IN ANY CASE, THE COLLECTIVE LIABILITY OF AHP AND/OR ARROWHEAD POINT RV PARK PARTIES UNDER ANY PROVISION OF THIS AGREEMENT SHALL NOT EXCEED IN THE AGGREGATE THE SUM OF THE FEES USER PAID FOR THIS LICENSE (IF ANY). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, SO THIS EXCLUSION AND LIMITATION MAY NOT APPLY TO USER AND IN SUCH CASE ARROWHEAD POINT RV PARK’S LIABILITY AND THAT OF ARROWHEAD POINT RV PARK PARTIES SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

Release
User further agrees to release, discharge, indemnify and hold harmless AHP Parties from and against any claims, damages, expenses or liability arising from or related to any injuries, damages or losses to any person or property of any kind resulting in whole or in part, directly or indirectly, User’s use of the Site (or any other person accessing the Site using your account), or use of AHP Parties’ services, including, without limitation, User’s breach of any terms or representations contained in this Agreement or the use by AHP Parties of any of the rights granted by User.

Miscellaneous
This Agreement constitutes the entire agreement between the parties concerning the subject matter hereof. This Agreement will be governed by and construed in accordance with the laws of the state of Missouri, excluding that body of laws pertaining to conflict of laws. If any provision of this Agreement is determined by a court of law to be illegal or unenforceable, such provision will be enforced to the maximum extent possible and the other provisions will remain effective and enforceable. All disputes relating to this Agreement are subject to the exclusive jurisdiction of the courts of Missouri and User expressly consents to the exercise of personal jurisdiction in the courts of Missouri in connection with any such dispute including any claim involving AHP Parties. Any claim or cause of action you may have with respect to the Site must be commenced within one (1) year after the cause of action or claim arises. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, shall not waive such term or condition or any subsequent breach thereof. AHP shall have the right to modify this Agreement from time to time. You understand and agree that your continued use of the Site indicates your acceptance of any such modifications, which shall become a part of this Agreement.

Communicating with Arrowhead Point RV Park, LLC.
By sending AHP any ideas, comments, suggestions, questions or other material, you grant to AHP an unrestricted, royalty-free, worldwide, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute such material in any manner, including in connection with AHP Park’s business, and you also agree that AHP is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. You agree that you shall remain solely liable for the contents of any submissions to the Site made by you or others using your account. Our postal contact regarding the matters set forth in this Agreement is as follows: Arrowhead Point RV Park, LLC., 755 SW Hwy 54, Osceola, MO 64776.

Void Where Prohibited
AHP administers and operates the Site from its location in Osceola, Missouri USA. AHP reserves the right to limit, in its sole discretion, the provision and quantity of any feature or service to any person or geographic area. Any offer for any feature or service made on the Site is void where prohibited. You may not use the Site in violation of any applicable laws or regulations, including, without limitation, export laws and regulations.